Testing times? Trade unions should be natural partners in digital co-design


User involvement in digital product design is fundamental to success. Human-centric and design thinking approaches make a huge difference to a digital project’s chances of achieving product/market fit. Testing and refining every interaction in a system improves its performance, and ability to solve an identifiable user need. Taken together those small improvements really add up.

Hrvatski Zvučnici svugdje, pridružite se sindikatu!

OMG how cool is this? A little video about unions that I shot in my lunchbreak 7 years ago has just been remade by trade unionists in Croatia – in Croatian!

This really surprised me as I know colleagues in Spain and the Netherlands tried to translate it into their languages, but found the grammar rules made it a little tricky. Much respect to the guys at SSSH (Union of Autonomous Trade Unions of Croatia) for trying it. Made my day!

Home care workers. Caring, professional and treated like shit

This is how we treat care workers

My Dad, who died 18 months back, had home care help in the last years of his illness. My Mum moved mountains to keep him at home, where he needed to be, but what she achieved simply wouldn’t have been possible without the daily help of agency home care workers.

It really isn’t possible for me to say enough about all of the carers who I met. They were amazing people, doing a really complex job with huge diligence, compassion and enthusiasm. They cared for Dad’s needs in a job that could be physically as well as emotionally demanding. They spotted health concerns and made sure things we wouldn’t have noticed were followed up properly. They took it upon themselves to help smooth out some of the bumps in the healthcare bureaucracy for their clients, in their own time.

But the most remarkable thing is that they managed to maintain this professionalism day in day out, whilst their employer consistently treated them like shit…

He’s at it again: Lansley has form on pauses that aren’t anything of the sort

Remember the Health and Social Care Bill listening exercise, anyone? When former Health Secretary Andrew Lansley ran into difficulties with his Dick Dastardly NHS plans, he called a reflective pause, just long enough to do bugger all, whilst the media conveniently forgot what he was up to in privatising our NHS. Jeremy Hunt may have …

Unionmade Goods hipster clothing not actually union made. Whodathunk?

Via a rather pissed off AFL-CIOnow today, I came across a Gawker article about Californian clothing company Unionmade Goods. They sell upmarket priced downmarket looking clothing to the good hipster folk of the Bay Area. All quite pleasant looking, if rather on the pricey side, and topped off with a woolly commitment to ethical sourcing, …

ITU Net grab: Russia give us a taste of their ideas for the Internet

A Russian court yesterday ruled that websites which don’t remove Pussy Riot videos from their pages may be blocked. Judge Marina Musimovich (using a vaguely worded law originally aimed at curbing nazi and terrorist material) ruled that videos including the band’s controversial ‘punk prayer’ asking the virgin Mary to kick out Putin, had “elements of …